A Speaker's Guide To Systematizing the Booking Process


1. How do I find a good agent?

You grow her. That’s right. You run an appropriate ad (it’s in Mary’s manual) and interview your candidates a minimum of two times. You test her on basic skills and lastly, you rate her.

Previous experience in booking people is not required.  However, you must have a system in place for training your new booking agent depending on her relevant experience.

2. What background experience does she/he need?

If you find the right characteristics, personality and attitude in a candidate, hire her or him. You can find those traits in either the high school graduate or in the college graduate. It’s the attitude that will causes he or she to excel, not his or her experience level or educational background.

3. How should I pay a person to represent me?

You will either pay your new booking agent a flat salary or a salary plus a commission.  How you pay will depend  on the new booking agent's experience in a related field where skills are transferable. In Your Booking Agent: How to Hire Her, How to Interview Her, How to Pay Her, How to Train Her and How to Keep Her, Mary McKay refers to three stages of development in paying your agent.

There are clearly regional differences in compensation. You’ll hear some advisors say that the agent should not make a large enough salary to live on and those advisors will suggest that a commission structure should be used to motivate the booking agent to increase prospecting efforts. I disagree.

If you have done an effective job of interviewing and screening your candidate, you’ll know what motivates your new booking agent.  You'll also know what strengths and weaknesses your booking agent has. If you carefully calculated the risks in hiring this individual, you will have no problem paying your new booking agent a salary on which she can live.   The bonus is the commission. She should not have to suffer inadequate compensation while going through a learning curve.

4. I don’t have the money to pay an agent.  How do I get the word out about my expertise? 

Unless you’re making headlines in the nightly news or you’re already an industry expert with consistent media coverage to proclaim your expertise, you’ll need to make contact with your target market. 

If you do not already have a champion in that industry who has recommended you to a meeting planner in your industry to whom you can refer, one who is well known, then the basic ground work that you'll need  to do is establish exactly who you are. 

Your USP (unique selling proposition) is your elevator speech.  It’s your “I am, I do” statement.  It’s one to two sentences that you say in response to the question, “What do you do?”

This is critically important, because if you’re going to prospect for yourself and you’re unable to say succinctly how you can bring value to a particular organization, you will not get past the gatekeepers. 

Following your USP, you’ll need to know the few questions to ask to qualify your prospect.  In real estate, top producers do not work with buyers that are not qualified.  You have to determine if your prospect (the organization) is qualified. 

Next, you must provide some way for your prospects to review your expertise.  Your website is the way for an individual to review you, to make a determination on whether or not you can create solutions to their challenges.  My experience tells me that that’s not enough. 

I find that most organizations still (after 24 years) want to review your promotional package and a DVD of you in action.  Remember, this is not something you will need if you are positioned in the media and if you are already a champion in your industry.  But if you are a motivational speaker, for instance, and you choose to prospect all industries, you will need to have a package to introduce yourself. 

I represent speakers who are highly paid and have been speaking for 20-30 years and the young executives and administrators, even some of the industry veterans, still do not recognize their names.  It’s your job or your representative’s job to introduce you to the newcomers in all organizations and to keep your name newsworthy.

5. Can’t I just use bureaus to get booked?

The primary purpose of bureaus is to serve the needs of the organization seeking a speaker. They are not in the business of creating name recognition for a speaker. Usually, a speaker's bureau is not interested in you when you are just starting out as a speaker.  By the time a bureau might be interested in you, you may find that your calendar is already full.  

That’s OK. Give it up! Focus instead on performing actions each day that will allow you to bring your expertise to the attention of your target market. If you’re doing your job, bureaus will find you!

6. Should I advertise for a booking agent?

Sure. That’s just one resource you can use to locate a booking agent. Referrals from associates and friends are great, but why not run an ad? In Chapter 2 of Your Booking Agent: How to Hire Her, How to Interview Her, How to Pay Her, How to Train Her and How to Keep Her, you'll even get tips for placing your ad. The ad should be truthful and it should screen each candidate thoroughly. If you cannot do it objectively, hire someone to do it for you.

7. How do I get started with an agent?

You must create a system which rewards performance. List the daily duties, expectations, scripts, accountability checklists, and phases of increased responsibility.  For help with this, refer to Chapter 5 in Your Booking Agent: How to Hire Her, How to Interview Her, How to Pay Her, How to Train Her and How to Keep Her.

8. Where do I begin?

No amount of Internet technology will produce continued and sustainable offers for paid speaking engagements without a human being to interface with inquiries and build a relationship.  This is critical to your success as a speaker!

You must have one person who knows your core competencies, knows your strengths, knows your solutions to industry challenges, knows your unique selling proposition, and knows what you will not do for money.

A viral marketing campaign (utilizing the Internet among other things) is an excellent supplement to familiarizing your target market with your expertise.  As you'll learn in Part Two of How to Position, Prospect and Profit From Teaching Others What You Know, the Internet will help you qualify prospective speaking engagements. It will also bring all kinds of traffic to your website.  But, if you do not have the customer service and the personnel (your agent) that you can rely on to to champion your expertise, you’re overlooking higher returns on your efforts. 

 

 

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